5 Ways the Cloud has Changed the Travel Industry
Cloud connectivity is helping enterprises across all sectors to streamline operations, and the travel industry is not exempt. As travellers return to the skies, cloud computing services are helping tourism companies to provide more agile and convenient customer service in many ways.
The cloud delivers instant computing services such as storage, connectivity and applications to increase productivity and flexibility. As the travel sector works to recover from the losses incurred during the pandemic, cloud connectivity can reduce operational costs and provide customers with a seamless experience. Let's explore 5 ways the cloud is changing the travel sector for the better and how Cloudscene can help these businesses connect.
1. Increased Flexibility and Scalability
The travel sector is inherently dynamic. Demand fluctuates significantly throughout the year, with sales rising significantly during peak seasons and dropping off in quieter months. Cloud connectivity gives travel companies the flexibility to easily scale capacity up or down depending on their requirements. This means that companies can save money on their network costs during quiet seasons and quickly increase bandwidth as soon as required.
This agility is particularly crucial as we emerge from the pandemic, as it enables businesses in the sector to instantly pivot strategies when unforeseen travel disruptions occur.
2. Greater Access
Businesses in any industry are unable to survive without seamless mobile capabilities. Cloud services enable travel firms to set up mobile-friendly applications and platforms to help customers access their services easily through their phones.
Cloud connectivity also helps staff connect to company data and services from wherever they are. Previously, employees could only assist clients or attend to other work-related tasks from the office. Thanks to cloud-based services, employees can instantly access company information through their phone or personal computer if they have a reliable internet connection.
3. Reduced Costs
Back in the day, businesses would store important company data in-house on sophisticated servers or hard drives. This type of digital infrastructure requires frequent and usually expensive upgrades to function efficiently, in addition to routine maintenance from third-party professionals.
Migrating to the cloud means that these expenses no longer fall to travel businesses. Companies will either choose to establish their own cloud network or partner with an existing cloud connectivity provider. If a business chooses the former route and manages the cloud itself, it will no longer need to pay for expensive equipment or upgrades because its data has been migrated to the cloud. If the firm opts for the latter option, all infrastructure costs fall to the cloud connectivity provider. In both instances, the company saves time and money on maintenance and can focus more energy on its core business.
Cloud services enable travel companies to collect and store invaluable customer data. This data can help streamline online booking (I.e., by saving customer details), provide insightful analytics about user behaviour and company performance or for future marketing purposes. Data allows teams to make informed decisions about future strategies and can help businesses meet their goals sooner.
5. Improved Speed
Cloud technology helps travel companies be as agile as possible. Things are constantly in flux with travel; flight times change, prices fluctuate, and luggage is lost and found. Cloud services enable teams to instantly update customers with new information, giving them as much time as possible to alter their plans for a better experience.
The cloud helps to keep your network infrastructure up to date and responsive, mitigating downtime and keeping your technology on the cutting edge.
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